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Equity Seeking Policies

Policies and protocols to uplift and protect the rights of all UHN community members.

Fostering Respect in the Workplace Policy + FAQs

Q. What is the Fostering Respect in the Workplace policy?

A. UHN’s Fostering Respect in the Workplace policy has been in place since 1990. The policy reflects UHN’s commitment to promoting an inclusive and supportive environment. The policy also outlines the process and procedure for addressing instances where a member of the UHN community reports that they have experienced * discrimination and/or harassment under the Human Rights Code.

Q. Why has the policy changed?

A UHN’s Fostering Respect in the Workplace policy has existed since 1990 and has been revised as workplace attitudes have changed and new ways of understanding different perspectives have emerged. This most recent revision reflects the growing interest among members of the UHN community to participate in collaborative, accessible, practical approaches to resolve concerns.

Q. What is new in the policy?

A The new features of the policy emphasize early resolution and the use of internal resources to resolve issues quickly and locally. The policy is separated into two sections. Part 1 of the policy, harnesses our ability to communicate with a focus on early resolution. UHN members are encouraged, with the support of available *internal resources.   Part II of the policy, or the prescribed process, prohibits any Human Rights Code related discrimination and/or harassment.

Q. How can the policy help me?

We recognize that experiences of discrimination and/or harassment are stressful, uncomfortable and often difficult to handle without support. In response, the policy offers a safe, supportive alternative to a complaintdriven process, by guiding, coaching and  generating options for any member of the UHN community seeking a successful outcome resulting from an experience of Code related discrimination and/or harassment.

Q How can an employee make sure that his/her behaviour is appropriate at all times?

A Avoid behaviour that demeans, degrades, abuses or shows disrespect to any person.

Recognize that the same remarks or gestures that seem acceptable to some people may be embarrassing or offensive to, or unwanted by, others.

Consider how you would react if the same behavior were directed toward a loved one.

Ask yourself whether you would act the same way in front of your loved ones.

Ask yourself how you would feel if your behaviour were captured on video, reported in a newspaper, or featured on the nightly news.

Q Does the policy apply to everyone who works at UHN?

A The policy applies to everyone who is a current member of the workforce who believes that they have experienced Human Rights Code related discrimination or harassment. We  encourage anyone that is considering using the policy to first read, explore and understand their rights and responsibilities and then answer the questions on p. 3 of the policy to help prepare for the process of early resolution.

Q Where can I find the policy?

A The policy can be found here. As well you can find the policy on the Inclusion Diversity Equity Accessiblity & Antiracism site on the corporate intranet. You can also download a copy of the policy here: FRWP

Q Who can I speak to if I need more information about the policy?

A You may speak to your manager, or your People Consultants representative; if you are unionized you may speak to a union representative.  You may also contact Inclusion Diversity Equity Accessibility:   for LMP, PMH or TWH call 13-5526 or for TGH or Corporate Services, call 14-2082.

Discussions about discrimination can be awkward, uncomfortable and often the conversation is avoided and put on the back burner until it is too late. We suggest that a helpful step before speaking to the manager, People Consultants or Inclusion Diversity Equity Accessibility department, may be to contact EAP for discreet and confidential support for preparation before the conversation.

Q What should I do if I witness inappropriate behaviour such as religious comments, racial slurs, sexist jokes, rude remarks about age and comments not directed to me but I find offensive?

As with everything it is a matter of personal comfort! However, if you find the behaviour offensive, remember that it is your workplace too. Although, the behaviour may not directed be at you, no-one should have to put up with inappropriate comments, jokes or remarks. Often, the most effective method to put an end to the behaviour is to tell the person to stop. It is a good idea to let the person know the behaviour is unwelcome, that you find it offensive and ask that the behaviour stop. Be direct and say something like “I’d like to keep our relationship strictly professional” or “I think ethnic jokes are offensive, so please do not tell them in my presence.” If the behaviour persists, speak to the manager and/or People Consultants for next step.  The manager and People Consultants will consider various resources such as speaking directly to the employee or providing Code of Conduct and/or Inclusion Diversity Equity Accessibility – Inclusion awareness sessions.

Gender Policy

The gender policy offers important information on the use of inclusive language as well gender-affirming support and care for members of UHN.

You can find the policy here: Gender policy.

Anti-racism and anti-Black racism policy

The AR/ABR policy offers important information about definitions pertaining to anti-racism, anti-Black racism as well as information for accessing support and resources.

You can download the AR/ABR policy here: (AR ABR Policy)

Accessibility Policy

The Accessibility for People with Disabilities Policy offers important information about terms, definitions and processes for supporting visitors and staff with disabilities, as well as the responsibilities outlined in the AODA.

You can download the full policy here: Accessibility Policy.

Caregiver Guidelines

The Caregiver Guidelines offer important information for supporting patients as well as their caregivers in the hospital setting.

You can download the full policy here: Caregiver Preferences Document

People & Culture Policy List

Formerly known as Human Resources, you can find the full list of People & Culture Policies below:

Table of Contents


Employment Documentation
2.10.003 Employee Transfers
2.10.004 Exit Surveys
2.10.005 Criminal Record Check & Annual Attestation
2.10.006 New Employee Orientation
2.10.007 Probationary Periods
2.10.009 Relocation Allowance for New Employees
2.10.011 Independent Contractor Status
2.10.012 Accommodation in Employment for Persons with Disabilities
2.10.013 Personal Information Protection
2.10.014 Remote Work
2.10.015 Employee Referral Program
2.10.016 Disconnecting From Work
2.20.001 Holidays
2.20.002 Retirement
2.20.003A Short-Term Disability for Permanent Full-Time Employees
2.20.003B Short-Term Disability for Permanent Part-Time Employees
2.20.004 Sick Leave Reporting
2.20.005 Vacations
2.20.006 Retirement of Long Service Employees
2.20.007 Adoption Benefits
2.20.008 Surrogacy Benefits
2.30.001 Call Back
2.30.002 Overtime
2.30.003 Overtime Meal Allowance
2.30.005 Responsibility Allowance
2.30.007 Shift Premiums
2.30.008 On Call
2.30.009 Paid Relief Periods
Leaves of Absence
2.40.001 Adoption Leave of Absence
2.40.002 Bereavement Leave
2.40.003 Citizenship Ceremony
2.40.004 Maternity Leave of Absence
2.40.005 Parental Leave of Absence
2.40.006 Personal Leave of Absence
2.40.007 Jury/Subpoenaed Witness Duty
2.40.008 Leaves for Religious Observance
2.40.009 Family Days
2.40.010 Emergency Leave
2.40.011 Family Medical Leave
2.40.012 Organ Donor Leave
Employee Relations
2.50.001 Attendance Support & Assistance Program
2.50.002 Conflict of Interest
2.50.004 Employee Files
2.50.005 Fostering Respect in the Workplace
2.50.006 Flexible Work Arrangements
2.50.007 Service Continuity
2.50.008 Sanctions for Breaches of Personal Health Information
2.50.009 Gender Identity
2.50.010 Whistleblower
Admin Manual Accessibility for People with Disabilities – Customer Services
Admin Manual Accessibility for Ontarians with Disabilities Act – Integrated Accessibility Standards Regulation
Admin Manual Anti-Racism and Anti-Black Racism
Clinical Manual Physician Code of Professional Behaviour and Resolution Process
Performance & Learning
2.60.001 Education Assistance
Medical Services
2.70.001 Mandatory COVID-19 Vaccination

This material has been prepared solely for use at University Health Network (UHN). UHN accepts no responsibility for use of this material by any person or organization not associated with UHN. No part of this document may be reproduced in any form for publication without permission of UHN. A printed copy of this document may not reflect the current, electronic version on the UHN Intranet.

Revised: 14 February 2023

Workplace Ethics Line

Confidential Reporting Line available 24hrs/7days a week

Service Animal Guidelines

You can download Service Animal Guidelines by clicking here: [link]

CEO Accessibility Commitment Statement

You can download the CEO Accessibility Commitment Statement by clicking here: [link]

Deaf, Deafened, Hearing Loss and Hard of Hearing Toolkit

You can download the Deaf, Deafened, Hearing Loss and Hard of Hearing Toolkit by clicking here: [link]

CEO Equity Statement

You can download the CEO Equity Statement by clicking here: [link]

UHN's Multi-Year Accessibility Plan 2023-2024

You can download the Multi-Year Plan by clicking here: [link]

FM-PRO AODA Project List

You can download the AODA Project List by clicking here: [link]